Cookie Policy

1. What Are Cookies

Cookies are small text files stored or placed on your device when you visit a website. They help websites remember your preferences and work properly. Hexlura uses cookies to make hexlura.com operate efficiently, maintain secure sessions, protect against security threats, process payments and, where you consent, understand website performance and improve your experience.

2. Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for the Platform to function securely. They cannot be disabled through Hexlura's cookie controls. Blocking them through your browser may prevent you from logging in or completing purchases.

Authentication and Session Cookies (Supabase Auth): Keep you securely logged in during your session and maintain your account authentication.

• Duration: Session, or up to 7 days when “remember me” is selected.

• Provider: Supabase.

CSRF Security Token: Protects the Platform against cross-site request forgery and other forged or unauthorised requests.

• Duration: Session.

Payment and Stripe Session Cookies: Enable secure payment processing, transaction security and fraud analysis.

• Duration: Session.

• Provider: Stripe.

2.2 Functional Cookies

Preferences Cookie: Remembers your selected city and search preferences so that the Platform can provide a more relevant experience.

• Duration: 30 days.

2.3 Analytics and Performance Cookies (Optional)

These cookies help Hexlura understand page views, website usage and load-time performance so that the Platform can be improved. Analytics and performance cookies are optional and are used only after you provide consent through the available cookie-consent controls.

• Information collected: page views and performance information, used in an aggregated or anonymous manner where possible.

• Duration: up to 24 months.

• You may withdraw or change your consent at any time through the cookie controls or your browser settings.

2.4 Marketing Cookies

Hexlura does not currently use marketing or advertising cookies.

3. Third-Party Cookies

Some cookies are placed or supported by third-party service providers used by Hexlura:

• Supabase may use authentication cookies to maintain secure login sessions.

• Stripe may place cookies that are necessary for secure payment processing and fraud prevention. Stripe's own privacy and cookie terms apply to those cookies.

4. Managing Cookies

You can control and manage cookies through Hexlura's cookie-consent controls, where available, and through your web browser settings. Most browsers allow you to:

• View cookies stored on your device.

• Delete cookies at any time.

• Block cookies from specific websites.

• Block some or all third-party cookies.

• Change your preferences for optional analytics and performance cookies.

Please note that disabling or blocking essential cookies may affect key Platform functions, including account login and payment completion.

5. Changes to This Policy

We may update this Cookie Policy when our use of cookies changes, when new cookies are introduced or when legal and technical requirements change. We will update the revision date above and notify users of significant changes where appropriate.

6. Contact

Email: support@hexlura.com

Registered Office: 41 Junction Road, Northampton, England, NN2 7JA